The Customer Learning Zone

Welcome to the Customer Learning Zone. Congratulations on starting your journey to understanding more about your borrowing options as a Buy To Let Landlord.

The Customer Learning Zone has been set out in a clear and understandable way to enable you to either take each module in order, or if you prefer, to dip in and out of specific categories.

Buy To Let Landlords: Understand Your Options

Go To Your Learning?

You can open your own Learning Account, or return to it if you already have created one.

Look For Answers By Category?

You can open your own Learning Account, or visit your account if you have already created one.

Speak To An Adviser?

You may be at a stage that you want to speak to an expert via our ‘Adviser Match’ service.

Learning Categories

Within this initial section there are four categories, each of which has a Video to watch, an Audio file to listen to, a Transcription to read and a PDF to Download. All contain the same information, however we want to give you the information you need in your preferred format.

  1. The Qualification Criteria For A Buy To Let
  2. The Costs Involved For A Buy To Let
  3. Obtaining Advice On A Buy To Let
  4. Affordability and Credit Rating For A Buy To Let

Within this section there are five categories, each of which has a Video to watch, an Audio file to listen to, a Transcription to read and a PDF to Download. All contain the same information, however we want to give you the information you need in your preferred format.

  1. The Borrowing Options and Limits
  2. The Benefits and Risks of Each Option
  3. The Key Features and How They Work
  4. What The Money Can Be Used For
  5. Repaying The Interest and Capital and the Cost of Borrowing

Within this section there are four categories, each of which has a Video to watch, an Audio file to listen to, a Transcription to read and a PDF to Download. All contain the same information, however we want to give you the information you need in your preferred format.

  1. The Role of the Regulator (the Financial Conduct Authority)
  2. Vulnerable Customers
  3. Advisor Qualifications and Duties
  4. Understanding Your Mortgage Paperwork

Within this section there are four categories, each of which has a Video to watch, an Audio file to listen to, a Transcription to read and a PDF to Download. All contain the same information, however we want to give you the information you need in your preferred format.

  1. The Application Process and Completion Timeline
  2. Your Rights and Responsibilities Once the Loan Completes
  3. Accessing Further Borrowing
  4. The End of the Loan. How the Debt is Repaid

Within this section there are four categories, each of which has a Video to watch, an Audio file to listen to, a Transcription to read and a PDF to Download. All contain the same information, however we want to give you the information you need in your preferred format.

  1. Wills Power of Attorney (PoA) and Care Considerations
  2. Lending Terms And What They Mean
  3. Alternatives to Borrowing
  4. Protecting You and Your Family

If you prefer a more structured approach, join as a member which will open the Customer Learning Zone below.

It starts with an initial quiz so you can gauge your current knowledge. Then there are the five modules, each of which has five topics.

A short quiz at the end of each section will let you know how you are progressing. At the end of the Modules, a final quiz will show you how your knowledge has grown and identify any further areas of learning